Free shipping on orders over ₹500Natural Products from the Himalayas

Shipping Policy

Last Updated: May 2, 2026

1. Shipping Areas

We currently ship to all locations within India. International shipping is not available at this time.

2. Shipping Charges

  • Orders above ₹500: FREE Shipping
  • Orders below ₹500: ₹50 Shipping Fee
  • Remote Areas: Additional charges may apply

3. Delivery Time

Estimated delivery times:

  • Metro Cities: 2-4 business days
  • Other Cities: 4-7 business days
  • Remote Areas: 7-10 business days

Note: Delivery times are estimates and may vary due to unforeseen circumstances.

4. Order Processing

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order status in your customer dashboard.

6. Shipping Partners

We partner with reliable courier services including Delhivery, Blue Dart, and India Post to ensure safe and timely delivery.

7. Delivery Issues

If you face any delivery issues:

  • Contact us within 48 hours of expected delivery
  • Provide your order number and tracking details
  • We will investigate and resolve the issue promptly

8. Undelivered Packages

If a package is returned to us as undelivered due to incorrect address or unavailability, we will contact you to arrange reshipment. Additional shipping charges may apply.

9. Damaged Packages

If you receive a damaged package:

  • Do not accept the delivery if packaging is severely damaged
  • Take photos of the damaged package
  • Contact us immediately with order details and photos
  • We will arrange for a replacement or refund

10. Contact Us

For shipping-related queries:

Swadha Organics

Email: swadhaorganics@gmail.com

Phone: +91 1234567890

Hours: Monday-Saturday, 10 AM - 6 PM IST